Whether an interface is easy to understand and operate is down to the following things:
- Usability
- Language and terminology
- Design
- Colour
- Images
- Consistency
- Typography (use of type) - Effective use of layouts
- Identification of users
- Use of navigation
- Navigation types
Starting Points for Theory Research
Jakob Nielsen - Usability Guru
It should be noted that while Jakob Nielsen has become well known, in web design circles, for being outspoken about web site usability - not everyone agrees with him. Jakob is not a graphic designer, but he does hold a Ph.D in Human-Computer Interaction. Jakob is concerned with making it easy to use interactive media, not with making it look pretty. What you need to learn about is getting the balance right, making it look good without compromising on ease of use.
http://www.useit.com/
Articles by Jakob Nielsen include:
- Make it Useable - http://www.pcmag.com/article2/0,1759,33821,00.asp
- Usability on the Web is Not a Luxury - http://www.informationweek.com/773/web.htm
- Bad User Interface Design Can Be Deadly - http://www.masternewmedia.org/news/2005/04/17/bad_user_interface_design_can.htm
- User Interface Design Tips, Techniques and Principles - http://www.ambysoft.com/essays/userInterfaceDesign.html
- User Interface Flow Diagrams - http://www.agilemodeling.com/artifacts/uiFlowDiagram.htm
- User Interface Design - Taking the Good with the Bad - http://www.digital-web.com/articles/user_interface_design_taking_the_good_with_the_bad/
- Golden Rules for Bad User Interfaces - http://www.sapdesignguild.org/community/design/golden_rules.asp
Examples of Bad Interface Design
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